The main topic of conversation between small on-line businesses at the moment is what to do about the postal strike.
Recommendations about couriers - good and bad - are whizzing round the internet along with a great deal of despondency and panic.
I can completely understand the worry - my retail web sales had begun to build with organised people buying their Christmas presents - since the strikes on-line retail sales are down by 3/4.
It worries me though how quick we are to go from "lets save our local post offices" to " lets find an alternative to posties".
It isn't actually the performance of the postal service that I am worried about - it is customer confidence. Believe me - if you order your Christmas presents from a small craft business now you will get them by Christmas even if the maker has to deliver by hand. Thats just the kind of people who run small businesses - they care about the customer.
For the meantime - if it makes customers any more confident - the Snapdragon policy is that all retail orders over £40 will be sent via our lovely couriers and any small orders will be held off until a day after active strike. (Tuesday in this case). If this isn't good enough get in touch add we can add a bit of postage costs onto the order and send by courier.
But please do keep ordering from mail order businesses - I shall be highlighting some of my favourites here when I get time.
Now - back to the sewing machine - camper-van bottle openers this morning I think!